Pick up and Delivery (our driver will not come up to the flat)
Pick up and delivery service are extra service, if you have any specific time requirements, we'll try our best to do it, but the actual time will be arranged by kennel and advise the client one day in advance, if the arranged time can't meet your expectation, please arrange drop off and collect animals(s) by your own within our office hours and kennel will not take any responsibility for this.
Now, your pet doesn't have to hold his/her toilet for so long. You can simply book an Evening Walk Service for your dogs. This service is designed for those dogs that are used to do toilet in the evening. Our kennel staff will walk him/her between 7:30 p.m. - 9:00 p.m.in the evening. For taking this great advantage, you only have to pay as little as HKD$25.00 per walk.
While your pets stay with us, he/she have his/her food and daily exercise as part of the kennel routine care, but your pet may miss your personal contact. You can appoint this service for our care takers to talk and play with your pet individually either at the playgrounds or in his/her room. Every two play time can get one time of photos upload to our facebook.
Brush & Massage
To encourage healthy skin, Brush is suggested at least once a week. A simple brush and massage including eyes,ears cleaning. Excluding removal of matted or tangled hair. Each slot is between 15-25 minutes.
Providing your animal is manageable by our staff.Charges according to the condition of the dog's coat.
Flea and Tick Treatment
In order to upkeep the standard of hygiene, and to minimize the chance of infestation of parasites. Please note that it is compulsory for all boarder pets to be treated for prevention for parasites. Such as flea and ticks. Owners are advised to treat their pets with either Frontline spray or Frontline spot on before check-in boarding. You are most welcome to use another effective product.
We don't supply medication. we will only administer medication between the hours of 9:00-17:00, If your animal requires the administration of medication outside our medicating hours such as diabetic/epileptic animals, it can be discussed with the kennel manager and supervision fees will apply.We'll only administer medication under instruction from you. You need to labelled with the:
- Animal's name and name of the medication
- Dose rate and frequency rate
- Route of administration e.g. oral, topical, ear or eye drops, and the medication expiry date